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Palakkad Plant
    ITI CRM (R 2)
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Welcome to the CRM portal of ITI Limited  

This web site enables customer base of ITI Limited (limited access) to contact ITI support team for technical assistance or booking a repair requset.The Current version of CRM is a R-2 release and we are looking forward for your valuable suggestions  feedback@itipalakkad.in  

Integrated Technical Assistance Centre*
Phone 0491-2565600
Fax 0491-2565656
E-mail welcome@itipalakkad.in
*For all products and Projects with effect from 1st-Feb-2009
Who are authorized to use the site?
  • Site In-Charges
  • MIS Users (Customer End)
  • Technical Support Team ITI Limited
  • Customer Service Centre Team ITI Limited
  • Coordination Users (NS Unit) ITI Limited
  • MIS Users ITI Limited

 

Features Available

  • Technical Support Booking Go
  • Repair Request Booking Go
  • Repair Request Booking III Party-PC,Hyper Terminal .. Go
  • Docket Tracking Go
  • Site Watch Go
 

How to access the above features
  • You need a user-id and password registered in the web site
  • If you don’t have one please contact ITI Product Support through  proper channel
  • Detailed Help document is added to the web site and is accessible from the title bar